Here’s a list of local services, national helplines and apps where you can find more support and advice.
Local Services
Below are a list of local services in Norfolk that can provide additional support. If you come across any amazing local services that should be added to this list please let us know
Health Advice & Support for Children – Just One Norfolk
Support services for the whole family. From pregnancy, early days, parenthood, childhood illnesses, staying safe, child development, additional needs, speech & language, healthy lifestyles, emotional health, school life and Norfolk commissioned services.
Services include online support, chat services, telephone support, online healthy child programmes, and referral specialist services.
Drug and alcohol recovery | The Matthew Project | England
We empower young people and adults to overcome drugs, alcohol, and mental health issues so they can live their lives more fully. We also offer specialist services for both family members impacted by others’ substance misuse and for veterans.
Home | Norfolk and Suffolk NHS (nsft.nhs.uk)
Local mental health trust. Information about services, resources, recovery college.
Helping you live your life – The Wellbeing Service Norfolk and Waveney (wellbeingnands.co.uk)
Wellbeing Norfolk & Waveney provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. We work with you to help you make the necessary changes to improve your wellbeing and quality of life. Our services are free and are available to people aged 16 and over living in Norfolk & Waveney.
Mental Health | MAP Norfolk
Aged 11-25? Whoever you are, whatever you need, we are here for you.
MAP strive for all young people to know what it is to be valued and have the support and information they need to make a successful transition into adulthood.
Home – : Carers Matter Norfolk
Information & Advice, Listening Support, Peer Support, form filling, emergency planning and more.
Get in touch via their advice line on 0800 083 1148.
National Helplines
Below is a list of national helplines for young people to access. If you come across any amazing national helplines please let us know
Offers support to anyone under 25 about anything that’s troubling them.
Email support available via their online contact form.
Free 1-2-1 webchat service available.
Free short-term counselling service available.
Opening times: 3pm – 12am, seven days a week
0808 808 4994
If you’re under 19 you can confidentially call, chat online or email about any problem big or small.
Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.
Can provide a BSL interpreter if you are deaf or hearing-impaired.
Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.
Opening times: 24/7
0800 11 11
Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINEUK: 0800 068 4141. We are open 9am–midnight every day.
Text – 07860 039967
Email pat@papyrus-uk.org
Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)
Text SHOUT on 85828 to text chat with a trained volunteer
Free, 24/7 mental health text support in the UK | Shout 85258 (giveusashout.org)
Find support for your mental health with Kooth online for you people aged 10 to 25 years. Free, safe and anonymous support. BACP Accredited. No waiting lists or referral required. Start A Live Chat! Visit the website here.
Contact Beat (Eating Disorders Charity) on 0808 801 0711 between 4pm-8pm Helplines – Beat (beateatingdisorders.org.uk)
Call Cruse, Bereavement Care on 0808 808 1677. They are available Monday-Friday 9.30-5pm (excluding bank holidays), and until 8pm on Tuesday, Wednesday and Thursday evenings. Home – Cruse Bereavement Support
Information and advice about all forms of bullying (nationalbullyinghelpline.co.uk)
The National Bullying Helpline: 0300 323 0169
Homophobic Transphobic Helpline – EACH | EACH
0808 1000 143
Free helpline for young people experiencing homophobic, biphobic or transphobic bullying.
YoungMinds | Mental Health Charity For Children And Young People | YoungMinds
Whether you want to understand more about how you’re feeling and find ways to feel better, or you want to support someone who’s struggling, Young Minds can help.
Samaritans | Every life lost to suicide is a tragedy | Here to listen
Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.
The Body Happy Org
The Body Happy Organisation believe that all children in all bodies have the right to know their body is a good body.
Eating Matters is a Norfolk charity offering counselling for people age 11+ with mild to moderate eating disorders in the community.
Black Minds Matter UK is a fully registered charity connecting Black individuals and families with free therapy by qualified and accredited Black therapists.
Self Help Apps
Below are a list of apps that we have tried and tested as a community. If you come across any amazing apps please let us know
Breathe Sesame St App
Breathe, Think, Do with Sesame – Apps on Google Play This app aims to teach Sesame’s “Breathe, Think, Do” strategy for problem-solving. The app is part of Sesame Street’s Little Children, Big Challenges initiative, which aims to provide tools to help children build skills for resilience, and overcome everyday challenges and more stressful situations and transitions.
Calm
Calm is a mindfulness app featuring meditation practices, calming sounds, ambient music, and sleep stories Calm – The #1 App for Meditation and Sleep
Calm Harm
Calm Harm is a free app that helps you manage or resist the urge to self-harm.
Finch: Self Care Widget Pet
Finch: Self Care Widget Pet – Apps on Google Play Meet your new self care best friend! Finch is a self care pet app that helps you feel prepared and positive, one day at a time. Take care of your pet by taking care of yourself! Choose from a wide variety of daily self care exercises personalized for you.
Headspace
Live a healthier, happier, more well-rested life in just a few minutes a day with the Headspace app.
Insight Timer
Insight Timer – #1 Free Meditation App for Sleep, Relax & More The #1 free app for sleep, anxiety and stress with more than 100k guided meditations led by the best teachers from Great Britain and the world.
Tellmi
A free app for teenagers (11+) providing resources and a fully-moderated community where you can share your problems, get support and help other people too. Can be downloaded from Google Play or App Store.
Moodflow
Moodflow: Journal, Diary & Mood tracker Capture your life and mental well-being seamlessly with Moodflow. Your journey towards long-term happiness starts here.
Ollee
A virtual friend for 8-11 year olds and their parents that helps families think about feelings and talk about difficult topics. You can download the app here.
TellMi
Tellmi Tellmi is the only pre-moderated (by humans) digital peer support app where posts are approved in minutes, not hours. It has been independently demonstrated to improve mental health and is loved by young people aged 11-25.
TriggerStop
Trigger Stop on the App Store (apple.com) When a young child is triggered, whether a trauma trigger or an emotional button is pushed, a child can become unregulated. Adults can support children to express the sensations in their body by using this application. If the child is at a loss of words or is not verbal, they can express themselves with the APP features which are primarily visual images used to communicate their internal state.
